CustoQ is an AI-powered customer support widget designed for SMBs and agencies. It offers instant setup, 24/7 availability, and aims to reduce support tickets while boosting conversions.
Key Features:
- AI-Powered Support: Provides automated answers to customer queries.
- Quick Setup: Can be installed on a website in approximately 60 seconds.
- Clarity-Focused: Delivers concise and clear answers to minimize confusion.
- Automatic Knowledge Base: Scans website content weekly to build its knowledge base.
- Embeds: Allows embedding of pages, documents, or videos directly into the chat.
- Quick Responses + Customer Questions: Suggests starter questions to guide users and provide instant answers.
- Analytics: Offers basic and detailed analytics to track performance.
Use Cases:
- SMBs: Automate customer support and reduce the workload on support teams.
- Agencies: Provide 24/7 support for clients and improve customer satisfaction.
- E-commerce: Answer product-related questions and guide customers through the purchase process.
- Startups: Offer instant support without the need for a large support team.
